Billing Information


At Burdett Care Center, we want to help you understand the costs associated with using our services – and help you take advantage of any assistance for which you may be eligible. For help with a cost estimate, or if you have questions about an invoice, please call (800) 223-9899 or email

For your reference, here is a list of our standard charges, but understand that these will vary for each patient according to insurance, complexity, etc. These charges do not include costs for services provided by physicians/specialists (i.e., anesthesiologists, radiologists, surgeons, etc.). Here is a guide to those services and charges based on data compiled from the New York State Department of Health.

Insurance Plans

Burdett Care Center participates in many health plan networks. For a list of the plans in which we participate, click here. As these health insurance companies offer many different types of health plans, we recommend that you consult your insurer for cost details and any necessary approvals before accessing our services.

Please note: For many of our services, there are “facility charges” (from Burdett Care Center) and “physician/specialist charges.” Physicians/specialists may bill separately for their services and may or may not participate in the same health plans as Burdett Care Center. Please check with the physician arranging your services to determine coverage and costs.


Burdett Care Center is committed to minimizing the financial barriers to health care that exist for certain members of our community – particularly those not adequately covered by health insurance or governmental programs. If you are concerned that you may not be able to pay for your care, we may be able to provide financial assistance. In addition, we may be able to help you apply for low-cost health insurance or work with you to arrange a manageable payment plan. Please call our Financial Counselors at (518) 525-1565 or email

Please note: It is important that you let us know if you expect to have difficulty paying your bill. In the absence of a documented financial hardship, federal and state laws require hospitals to seek full payment from patients. This means that unless we are notified of your financial situation, we may turn unpaid bills over to a collection agency, which could affect your credit status.

Click here for:
Financial assistance summary
Financial assistance program application
Financial Assistance to Patients Policy and Procedure